Kinh doanh marketing - Chapter 4: Maintaining good government relations and business ethics

Chapter 4Maintaining Good Government Relations and Business EthicsMcGraw-Hill/Irwin Copyright © 2009 by The McGraw-Hill Companies, Inc. All rights reserved.Maintaining Good GovernmentRelations And Business EthicsLegal System & Basic LawsRole Of Government AssistanceGovernment Regulations & PaperworkChoosing A LawyerEthical & Socially Responsible4 - 2McGraw-Hill/IrwinLegal TerminologyLawStatutoryCommonInterstate Commerce ClausePolice PowerDue ProcessGovernment BranchesLegislativeExecutiveJudicialHisham F. Ibrahim/Getty ImagesPhotoLink/Getty ImagesTypes Of LawPublicCriminalPrivateCivilUniformCommercial CodeGeneral ProvisionsSalesCommercial PaperBank Deposits & CollectionsLetters Of CreditBulk TransfersDocuments Of TitleInvestment SecuritiesSecured TransactionsTort“a wrongful act by one party, not covered by criminal law, that results in injury to a second party’s person, property, or reputation, for which the first party is liable.”Tort LawProvides Means For CompensationLaws Deal WithDuties & CompensationFaulty Products Or Actions Of OthersBankruptcy“a formal legal condition of inability to repay debts. People or businesses can petition the courts to be relieved of the financial obligation.”Types Of BankruptcyChapter 7 – Personal, Ordinary/StraightChapter 11 – ReorganizationChapter 13 – Business, Ordinary/StraightRyan McVay/Getty ImagesGovernmentHelp- Small BusinessSmall Business Administration- www.sba.govService Corps Of Retired Executives – www.score.orgSmall Business Development CentersDepartment Of CommerceInternational Trade AdministrationU.S. & Foreign Commercial Service AgencyMinority Business Development AgencyU.S. Census BureauJason Reed/Getty ImagesDepartment Of AgricultureCooperative Extension ServiceFederal Land Bank AssociationProduction Credit AssociationFarmers Home AdministrationGovernmentRegulations & PaperworkDealing With Regulatory AgenciesBenefits Of Government RegulationProblems With Government RegulationDifficulty UnderstandingEnormous Amount Of PaperworkDifficulty/Cost Of ComplianceDiscourages Firms From HiringPhotoLink/Getty ImagesLaws & EmployeeNumber For Compliance Law Employee #Occupational Safety & Health Act 10Federal Civil Rights Laws 15+Americans With Disabilities Act 15Family Medical Leave Act 50Worker Adjustment & Retraining Act 100Coping WithGovernment RegulationsLearnChallengeGet InvolvedBetter EnvironmentLive With ItPrivate RegulationsJack Hollingsworth/Getty ImagesChoosing LawyerEducationKnowledge Of LawSee Big PictureWeigh AlternativesPhotoLink/Getty ImagesWhere To Look For LawyerPersonal ReferralMartindale-Hubbell Law DirectoryLawyer Referral & Information ServicesAdvertisingScott T. Baxter/Getty ImagesWhat To Look For In LawyerExperience In Your Type Of BusinessCompatibilityAvailabilityCostRoyalty-Free/CORBISLawyer ServicesSample ContractSocial Responsibility“a business’s obligation to follow desirable courses of action in terms of society’s values and objectives.”Business FormsOf Social ResponsibilityConsumerismEmployee RelationsEnvironmental ProtectionCommunity RelationsEnvironmental ProtectionBalance Between People & EnvironmentPollution ControlConservationCommunity RelationsEducational/Medical AssistanceUrban Development/ RenewalArts, Culture, & RecreationAlden/PhotoLink/Getty ImagesBusiness Ethics“the standards used to judge the rightness or wrongness of a business’s relations to others.”Youth Question EthicsPersonal Ethics PointsControl Your AttitudeControl Your AssociationsControl Your DisciplineWork On Yourself“Four Way Test” Of SelfTruth?Fair To All?Build Goodwill?Beneficial To All?Federal SentencingGuidelines For OrganizationsClear StandardsEthics TrainingReporting SystemTrack Record For DisciplineS. Meltzer/PhotoLink/Getty Images