The corporate social responsibility disclosure has becoming a global trend and an urgent
requirement for enterprises as it is considered a useful tool to help businesses communicate their
practice of social responsibility with stakeholders. This paper aimed at applying stakeholder theory
and legitimacy theory to explain the practice and disclosures of corporate social responsibility by
evaluating the current state of corporate social responsibility disclosures of companies listed on the
stock market of Vietnam through analyzing annual reports and sustainability reports of these
enterprises during the period from 2006 to 2016. The research results showed that the level of
corporate social responsibility disclosures of companies listed on the stock market of Vietnam is
relatively low and there are differences between manufacturing and non-manufacturing enterprises.
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to the fact that most activities to support and
develop the community are conducted by large and prestigious companies in the market
and generally, companies did not really concern about disclosing such information on their
reports.
Finally, regarding information on products linked with the responsibilities of
enterprises with customers, there was little difference in the levels of CSRD between these
two types of enterprises.
Figure 6. Levels of CSRD on products in manufacturing and non-manufacturing
enterprises during the period from 2006 to 2016
Source: calculations of the authors based on results of Stata 12.0
For enterprises, product quality is a key determinant of whether customers will return
to these companies, therefore, it plays an important role in creating the business reputation.
Vietnamese enterprises have been aware of this issue early so CSRD on products has been
placed great attention. It is proved by the figures that the levels of CSRD on product safety,
product quality, production and product development were relatively high with the ratios of
the average level of CSRD to the maximum level of CSRD of 22.5% in non-manufacturing
enterprises and 34.5% in manufacturing enterprises in 2006. This figures had a tendency
to increase gradually over the years, however, there was not much difference between two
types of enterprises because whether it is non-manufacturing or manufacturing enterprises,
the demand on information of products of customers is given a priority by enterprises as
customers are critical to the survival and development of enterprises.
4.3. Regression results
In this study, to examine the differences in CSRD between manufacturing and non-
manufacturing firms, T-test was used to test the difference in mean value of CSRD in general
and CSRD on each information category in particular (responsibilities towards the
environment, employees, the community, and customers) of manufacturing and non-
manufacturing enterprises. The results are shown in the following table:
Non-MF
MF
% Non-MF
% MF
370
Table 2. T-test’s results to investigate difference in CSRD
between manufacturing and manufacturing enterprises
Category of
information
Type of enterprises Obs Mean t
Pr (│T│>
│t│)
CSRD Non-manufacturing 176 12.35795
-5.9278 0.0000
Manufacturing 297 18.70707
ENV Non-manufacturing 176 0.9147727
-5.9418 0.0000
Manufacturing 297 2.777778
EMP Non-manufacturing 176 5.681818
-4.9488 0.0000
Manufacturing 297 7.592593
COM Non-manufacturing 176 2.528409
-2.8924 0.0040
Manufacturing 297 3.457912
CUS Non-manufacturing 176 3.232955
-6.3812 0.0000
Manufacturing 297 4.905724
Source: analysis results from Stata 12.0
The above table shows that all categories of information have Pr (|T| > |t|) < 0.05
(5%), thus, Ho is rejected. This means that there is a statistically significant difference in
CSRD on each category of information between manufacturing and non-manufacturing
enterprises. This finding is consistent to research hypothesis and research results of Deegan
and Gordon (1996), Cooke (1992).
The search results can complement the legitimacy theory on practice and disclosures
of corporate social responsibility in the context of Vietnam where behavior of the business is
affected by social pressures. Each company may have different pressures and different
reactions to those pressures. Indeed, manufacturing enterprises have more impact on the social
environment than non-manufacturing enterprises so manufacturing firms are given more
attention and greater expectations from the social community. These pressures require more
practice and disclosures of corporate social responsibility from companies to draw attention
from the social community and to reduce the risks associated with the punishment for
irresponsible behaviors as well as improve the companies’ images and prestige.
5. Conclusion
The results of this study show that the levels of CSRD of listed companies on the
Vietnam’s stock market were relatively low, especially the information related to the
environment. In addition, there are significant differences in the levels of CSRD in general
and CSRD on each category of information in particular between manufacturing and non-
manufacturing enterprises. It is believed that manufacturing enterprises have more impact
on the social environment compared to non-manufacturing enterprises as manufacturing
enterprises receive more attention and expectations from the society. These pressures require
manufacturing enterprises to implement and disclose CSR more to draw attention from the
social community to reduce risks related to punishments for irresponsible activities and to
improve images of enterprises.
371
This research provides empirical evidence complementing stakeholder theory and
legitimacy theory to explain the increasing practice and disclosures of corporate social
responsibility in the context of Vietnam due to growing pressures from stakeholders at the
same time. Specifically, when stakeholders put more concern on certain issue, enterprises
tend to focus more on that issue.
The results suggest that the government should take appropriate measures to
encourage the implementation and disclosures of CSR by increasing the shareholders’ roles.
In addition, the government should standardize regulations on CSRD based on common
standards in the market and international practices, however, these regulations should also
be tailored to the specific characteristics of each type of enterprises and the disclosed
information should be categorized according to responsibility of the business to each
stakeholder.
This study examined a sample of 43 enterprises randomly selected from more than
700 stable companies listed on the Ho Chi Minh stock exchange during the period from 2006
to 2016. The sample size is small as the study aimed at having balanced panel data, whereby,
the results of the study may be subjective and biased. It is recommended that future research
should increase the number of enterprises to have more objective results enabling broader
understanding of social responsibility disclosure of enterprises listed on the stock market of
Vietnam.
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