Bài giảng môn Quản trị kinh doanh - Chapter 9: Forecasting

Introduce the basic concepts of forecasting and its importance within an organization.

Identify several of the more common forecasting methods and how they can improve the performance of both manufacturing and service operations.

Provide a framework for understanding how forecasts are developed

Demonstrate that errors exist in all forecasts and show how to measure and assess these errors.

Discuss some of the software programs that are available for developing forecasting models.