Bài giảng môn Quản trị kinh doanh - Chapter 1: Introduction to operations management
Introduce and define operations management (OM) in terms of its contribution and the activities it involves.
Describe how operations contributes to the overall betterment of society.
Present operations as a function that addresses issues in both manufacturing and services.
Show how operations management is gaining more recognition both internally and externally to an organization.
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fom4e_chap01_8642.ppt
