Bài giảng môn học Quản trị kinh doanh - Part 4: Creating the human resource advantage

Part 4Creating the Human Resource Advantage© 2015 McGraw-Hill Education. CHAPTER 9Motivating the WorkforceCHAPTER 10Managing Human Resources9-2Learning ObjectivesLO 9-1 Define human relations and determine why its study is important.LO 9-2 Summarize early studies that laid the groundwork for understanding employee motivation.LO 9-3 Compare and contrast the human-relations theories of Abraham Maslow and Frederick Herzberg.LO 9-4 Investigate various theories of motivation, including Theories X, Y, and Z; equity theory; and expectancy theory.LO 9-5 Describe some of the strategies that managers use to motivate employees.9-3Nature of Human Relations9-49-5MoraleRewards9-6Historical Perspectives on Employee Motivation9-7Historical Perspectives on Employee Motivation9-8Maslow’s Hierarchy of Needs9-9Maslow’s Hierarchy of Needs9-10Herzberg’s Two-Factor Theory9-11McGregor’s Theory X and Theory Y9-12Theory Z, Equity Theory & Expectancy Theory9-13Strategies for Motivating Employees9-14Strategies for Motivating Employees9-15