Bài giảng môn học Quản trị kinh doanh - Chapter seven: designing organizational structure

Designing Organizational StructureChapter SevenLearning ObjectivesLO7-1 Identify the factors that influence managers’ choice of an organizational structureLO7-2 Explain how managers group tasks into jobs that are motivating and satisfying for employeesLO7-3 Describe the types of organizational structures managers can design, and explain why they choose one structure over anotherLO7-4 Explain why managers must coordinate jobs, functions, and divisions using the hierarchy of authority and integrating mechanisms.Designing Organizational StructureOrganizingThe process by which managers establish the structure of working relationships among employees to achieve goalsDesigning Organizational StructureOrganizational StructureFormal system of task and reporting relationships that coordinates and motivates organizational members so that they work together to achieve organizational goalsFactors Affecting Organizational StructureFigure 7.1The Job Characteristics ModelFigure 7.2Grouping Jobs into FunctionsFunctional StructureAn organizational structure composed of all the departments that an organization requires to produce its goods or servicesDivisional StructuresDivisional StructureAn organizational structure composed of separate business units within which are the functions that work together to produce a specific product for a specific customerTypes of Divisional StructuresProduct StructureEach product line or business is handled by a self-contained divisionFigure 7.4Product, Market, and Geographic StructuresGlobal Geographic and Global Product StructuresFigure 7.5Matrix Design StructureMatrix StructureAn organizational structure that simultaneously groups people and resources by function and productMatrix StructureFigure 7.6Allocating AuthorityLine Managersomeone in the direct line or chain of command who has formal authority over people and resourcesStaff ManagerSomeone responsible for managing a specialist function, such as finance or marketing.Strategic AlliancesKnowledge Management SystemA company-specific virtual information system that allows workers to share their knowledge and expertise and find others to help solve problems.